Questions & Answers

 

Documentation

Identification
Guests arriving at embarkation without proper documentation may not join the voyage and will NOT be entitled to a refund.

 

US Citizens require a passport OR a certified birth certificated and a valid government picture ID.

 

Foreign nationals should contact their respective governments to obtain further details. For more information or to get a passport application, visit www.travel.state.gov or call the National Passport Information Center toll free at 1-877-487-2778

 

 

 

 

Gratuity Policy

 

So that you can thank those who have made your cruise vacation better than you could have imagined, Royal Caribbean has developed these gratuity guidelines:

 

Suite attendant:

$5.75 USD

a day per guest

Stateroom attendant:

$3.50 USD

a day per guest

Dining Room Waiter:

$3.50 USD

a day per guest

Assistant Waiter:

$2.00 USD

a day per guest

Headwaiter:

$.75 USD

a day per guest


Gratuities for other service personnel are at your discretion.  A 15% gratuity will automatically be added to your bar bill or wine check when you are served.

 

 

 

 

Clothing and dress code


The right clothing can make a big difference in the enjoyment of your cruise. First and foremost, dress for comfort. Daily life aboard ship and in ports of call is laid-back and casual. We encourage you to wear whatever makes you feel most comfortable-sportswear, shorts, sundresses, slacks, and so on.

If you'd like to jog on deck or work out in the fitness center, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.

Meals in the main dining room follow this schedule: one formal night; the remainder of nights are casual

For formal nights you'll need cocktail dresses for women, suits and ties - or tuxedos - for men. And for the smart casual nights bring dresses or pantsuit for women, jackets for men.

Remember, shorts, T-shirts, and bathing suits are not considered appropriate attire in the dining rooms at dinner. Casual dress dining is available nightly in the Windjammer Cafe. And be aware you'll also need smart casual attire for some of our specialty restaurants.
 

 

 

 

Booking Shore Excursions


To book excursions online, you'll need your booking number. Your booking number will allow you to access your shopping cart. Please remember that you will have up to 10 days prior to your sail date to purchase your excursions online. If you are within the 10 days, you will then need to purchase your shore excursions onboard the ship.


CLICK HERE to book your shore excursions.

 

 

 

Drink Packages


ADULT FOUNTAIN SODA/JUICE PACKAGE
This package entitles guests 18 years of age and older to unlimited consumption of fountain sodas (no cans) and juices at all bars and lounges, Windjammer, Dining Room and Private Destinations (CocoCay and Labadee). This package is available for purchase on the day of embarkation at all bars and lounges and may be charged to your SeaPass account. After this package has been purchased, a sticker will be placed on your boarding card allowing you to consume fountain sodas (no cans) and juices throughout your cruise. A complimentary Coca Cola souvenir cup is included as part of the package.

Juices that are included in this package are orange juice, grapefruit juice, pineapple juice and cranberry juice.  Juices are complimentary for all guests during breakfast.

The cost of the package is $6.00 per person, per day, and is applicable to the total days of the cruise vacation. A 15% gratuity charge will be added.

Please note: The fountain soda / juice package is only available for the total amount of days of the cruise and prices are subject to change without notice.
 

 

 

 

Keeping In Touch
 

Your friends and family can contact the ship by calling (888) 724-SHIP [(888) 724-7447]. Or from outside the U.S. they can call (732) 335-3285. The cost is $7.95 USD a minute, and can be charged to their American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply.

 

You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPassSM account.

 

It is unlikely you will have cell phone service during your cruise.  Please refer to your cell phone provider for additional information

 

 

 

 

Pregnancy Policy

If pregnant guests have entered or will be entering their 27th week before or during the cruise, they will be unable to travel.

A physician's Fit to Travel note stating that they are in good health, not a high risk pregnancy, and not entering the 27th week is required.

 

 

 

Laundry Service


Self-Service Laundry facilities are not provided onboard any Royal Caribbean International ships; however, full laundry and dry cleaning services are provided. 

Please note:  irons are not provided in the staterooms as they constitute a fire hazard

 

(877) 768-2784 ext. 4  * 118 Woodland Court,  Safety Harbor, FL  34695 *  fbc@sovereigncruises.org

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